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Evidence Guide: ICTTEN815 - Manage project requirements and process implementations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN815 - Manage project requirements and process implementations

What evidence can you provide to prove your understanding of each of the following citeria?

Manage forecast service demand requirements

  1. Develop a project plan to review forecasting data and generate planning forecasts using forecasting tools
  2. Critically analyse and review forecasts according to enterprise policy and produce forecast figures considering new developments in the area and technological changes where appropriate
Develop a project plan to review forecasting data and generate planning forecasts using forecasting tools

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critically analyse and review forecasts according to enterprise policy and produce forecast figures considering new developments in the area and technological changes where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage network development growth requirements

  1. Critically analyse market intelligence on customer demand and demand data to plan for potential network traffic quantity and flow
  2. Assess overall planning parameters, including approved business plan prior to commencing the planning process
  3. Critically analyse gathered information and produce a project plan with specifications to meet network growth
Critically analyse market intelligence on customer demand and demand data to plan for potential network traffic quantity and flow

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess overall planning parameters, including approved business plan prior to commencing the planning process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critically analyse gathered information and produce a project plan with specifications to meet network growth

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage project resource requirements

  1. Assess resource requirements to manage the project from the scoping phase through to project completion
  2. Critically analyse outcomes of the project deliverables to determine effectiveness of the project process
Assess resource requirements to manage the project from the scoping phase through to project completion

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critically analyse outcomes of the project deliverables to determine effectiveness of the project process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop process solutions

  1. Produce requirements for process solutions for delivery of product and services to customers using forecasting demand data
  2. Prepare a plan for the organisational change control process and integration of new solutions within a complete network infrastructure
  3. Produce a test management schedule for the testing process of the product solution
  4. Develop solution specifications using industry process according to design requirements
  5. Develop software and hardware resource profiling and select a suitable vendor for negotiations
  6. Complete configuration management and provide complex input design requirements
Produce requirements for process solutions for delivery of product and services to customers using forecasting demand data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare a plan for the organisational change control process and integration of new solutions within a complete network infrastructure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce a test management schedule for the testing process of the product solution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop solution specifications using industry process according to design requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop software and hardware resource profiling and select a suitable vendor for negotiations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete configuration management and provide complex input design requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critically analyse test results for process solutions

  1. Use design document and integration document software to replicate issues exhibited in test environment
  2. Certify software solution compatibility and compliance with requirements using web-based test management tool to conduct performance evaluation tests
  3. Critically analyse test reports to evaluate compatibility and security issues in a test environment
  4. Resolve complex issues in interface to isolate defects
Use design document and integration document software to replicate issues exhibited in test environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Certify software solution compatibility and compliance with requirements using web-based test management tool to conduct performance evaluation tests

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critically analyse test reports to evaluate compatibility and security issues in a test environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resolve complex issues in interface to isolate defects

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage process implementation

  1. Plan and prepare evidence for customer acceptance and certification
  2. Plan and manage transition to operation activities required for transition to operation of integrated IP solution
  3. Prepare an installation failures procedure to make changes while maintaining service levels
  4. Manage the change implementation plan to maintain system stability
Plan and prepare evidence for customer acceptance and certification

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan and manage transition to operation activities required for transition to operation of integrated IP solution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare an installation failures procedure to make changes while maintaining service levels

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage the change implementation plan to maintain system stability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage forecast service demand requirements

1.1 Develop a project plan to review forecasting data and generate planning forecasts using forecasting tools

1.2 Critically analyse and review forecasts according to enterprise policy and produce forecast figures considering new developments in the area and technological changes where appropriate

2. Manage network development growth requirements

2.1 Critically analyse market intelligence on customer demand and demand data to plan for potential network traffic quantity and flow

2.2 Assess overall planning parameters, including approved business plan prior to commencing the planning process

2.3 Critically analyse gathered information and produce a project plan with specifications to meet network growth

3. Manage project resource requirements

3.1 Assess resource requirements to manage the project from the scoping phase through to project completion

3.2 Critically analyse outcomes of the project deliverables to determine effectiveness of the project process

4. Develop process solutions

4.1 Produce requirements for process solutions for delivery of product and services to customers using forecasting demand data

4.2 Prepare a plan for the organisational change control process and integration of new solutions within a complete network infrastructure

4.3 Produce a test management schedule for the testing process of the product solution

4.4 Develop solution specifications using industry process according to design requirements

4.5 Develop software and hardware resource profiling and select a suitable vendor for negotiations

4.6 Complete configuration management and provide complex input design requirements

5. Critically analyse test results for process solutions

5.1 Use design document and integration document software to replicate issues exhibited in test environment

5.2 Certify software solution compatibility and compliance with requirements using web-based test management tool to conduct performance evaluation tests

5.3 Critically analyse test reports to evaluate compatibility and security issues in a test environment

5.4 Resolve complex issues in interface to isolate defects

6. Manage process implementation

6.1 Plan and prepare evidence for customer acceptance and certification

6.2 Plan and manage transition to operation activities required for transition to operation of integrated IP solution

6.3 Prepare an installation failures procedure to make changes while maintaining service levels

6.4 Manage the change implementation plan to maintain system stability

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Manage forecast service demand requirements

1.1 Develop a project plan to review forecasting data and generate planning forecasts using forecasting tools

1.2 Critically analyse and review forecasts according to enterprise policy and produce forecast figures considering new developments in the area and technological changes where appropriate

2. Manage network development growth requirements

2.1 Critically analyse market intelligence on customer demand and demand data to plan for potential network traffic quantity and flow

2.2 Assess overall planning parameters, including approved business plan prior to commencing the planning process

2.3 Critically analyse gathered information and produce a project plan with specifications to meet network growth

3. Manage project resource requirements

3.1 Assess resource requirements to manage the project from the scoping phase through to project completion

3.2 Critically analyse outcomes of the project deliverables to determine effectiveness of the project process

4. Develop process solutions

4.1 Produce requirements for process solutions for delivery of product and services to customers using forecasting demand data

4.2 Prepare a plan for the organisational change control process and integration of new solutions within a complete network infrastructure

4.3 Produce a test management schedule for the testing process of the product solution

4.4 Develop solution specifications using industry process according to design requirements

4.5 Develop software and hardware resource profiling and select a suitable vendor for negotiations

4.6 Complete configuration management and provide complex input design requirements

5. Critically analyse test results for process solutions

5.1 Use design document and integration document software to replicate issues exhibited in test environment

5.2 Certify software solution compatibility and compliance with requirements using web-based test management tool to conduct performance evaluation tests

5.3 Critically analyse test reports to evaluate compatibility and security issues in a test environment

5.4 Resolve complex issues in interface to isolate defects

6. Manage process implementation

6.1 Plan and prepare evidence for customer acceptance and certification

6.2 Plan and manage transition to operation activities required for transition to operation of integrated IP solution

6.3 Prepare an installation failures procedure to make changes while maintaining service levels

6.4 Manage the change implementation plan to maintain system stability

Evidence of ability to:

manage forecast service demand requirements

manage network development growth requirements

manage project resource requirements

develop process solutions following critical analysis of test results.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

evaluate principles of managing change and implications for managing a project

summarise customer applications and usage levels

outline forecasting tools and techniques, and specify data that contributes to forecasting

explore various industry processes that impact project management strategy

outline integration of new solutions

explain market intelligence and its value to forecasting and project assessment

explore various types of data used to evaluate demand

summarise performance evaluation

provide a detailed summary of planning procedures

describe the limitations of compatibility on the integration of telecommunications solutions

evaluate products and services embedded in a project

define project management and evaluate a project management plan

explain test management.